What are the steps?
- Open Processes and explore the Marketing / operations templates.
- Start with contact completeness, ownership or qualification before handoff.
- Map the template to actual contact fields and allowed lifecycle or score values.
- Add practical guidance describing what a person should review and who receives the handoff.
- Test an authorized contact, publish to a small audience and open it in HubSpot.
What does it look like in practice?
- Example
A qualified contact without an owner can show “Assign the person responsible for follow-up” with the handoff guide.
