Help center · Getting started

How do I create my first useful rule in HubCoach?

Start with a missing next step and see exactly what a teammate will receive. The empty next step is the best place to start: it is easy to recognize and to fix.

  • For administrators and RevOps
  • 2 min read
  • Updated October 4, 2026
Guided rule creation in the HubCoach web app: step 2 of 4, with the condition Next step is empty on deals and an interactive example of the reminder
Getting startedAt a glance
Where
Web app · Rules
For
For administrators and RevOps
Steps
5 steps
Time
2 min
A team rule in step-by-step mode, with sample data.

What are the steps?

  1. Open Rules, choose your HubSpot portal and select New rule → Guided.
  2. Choose Deals. Find the Next step property in the real field list and select is empty.
  3. Use a short title such as “Agree on the next step”. Explain the action, owner and date you expect.
  4. Choose who should see the rule, test it on a deal you can access and review its evidence.
  5. Save a draft to keep working or publish it. Open the same deal in HubSpot to see the notice.
A HubSpot deal record with the HubCoach signal strip showing three signals to review, and the Side Panel open on the overdue close date and the missing next step
HubCoach signals on a deal record, with sample data.

What does it look like in practice?

  • Example

    An empty Next step produces a reminder. Once a valid next step is saved in HubSpot, the next evaluation no longer matches.

What should you keep in mind?

How do you write a notice that helps?

The title says what to do and the message explains why it matters. Compare two versions of the same notice:

  • Good

    Agree on the next step. Write the action, who does it and by when, so someone else can continue the deal.

  • Could be better

    Required field. Fill in the next step.

Frequently asked questions

What else do people ask?

Why start with the empty next step?

Because anyone on the team understands what is missing and how to fix it, and the notice stops appearing as soon as a valid next step is saved in HubSpot.

Keep learning

What else might help?

More help articlesFrom Revenue Hub Latam
Need help?

Need help with HubCoach?

If you already use HubCoach, report what is not working in Friction reports, inside the app, so whoever maintains your rules and content can review it. If you do not use it yet, apply to the waitlist.

You can also write to us at contacto@revenuehublatam.com.

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Your first useful rule in HubCoach | HubCoach for HubSpot