Customer complaints became easier to review.
International logistics · Chile
- Our work
- We built a complaint-ticket dashboard for the commercial operations lead to review after-sales activity.
- What changed
- During the session, the client acknowledged that the dashboard provided a view of complaints they had not had before.
During the session, the client acknowledged that the dashboard provided a view of complaints they had not had before.
Commercial operations leadInternational logistics · Chile
Dashboard validated in a session. Sustained use and resolution times still need follow-up.